Cancellation Policy

PURCHASE OPTIONS CANCELLATION POLICY

BATA USA Inc.
Last Updated: 9/16/2026
Certain products or services offered through heybata.com may be available through special purchasing arrangements including subscriptions, pre-orders, deposits, or trial purchase programs (“Purchase Options”).
This policy explains how cancellations, changes, and billing work for these types of purchases.
By placing an order using any Purchase Option, you agree to the terms outlined below.

1.SUBSCRIPTIONS

Some products may be offered as subscription-based purchases, meaning you will receive recurring deliveries of products at a frequency you select.
Subscription Billing
When you purchase a subscription:

You authorize us to charge your payment method automatically at the recurring billing interval you select.
Your payment details are securely stored by our payment processor.
Charges will occur automatically until the subscription is canceled.
Billing frequency may include:

Monthly
Quarterly
Annual
Custom delivery intervals

Subscription Management
You may modify or cancel your subscription at any time by:

Using the subscription management link provided in your order confirmation email, or
Contacting customer support at sales@heybata.com
Changes to subscriptions must be made before the next billing date to avoid being charged for the next shipment.
Once a subscription order has been processed or shipped, it cannot be canceled for that billing cycle.

Subscription Renewal
Some subscriptions may automatically renew indefinitely until canceled.
By enrolling in a subscription, you agree to automatic recurring billing until you cancel the subscription.

Subscription Refunds
Refunds for subscription orders are subject to our Return Policy.
Shipping fees and fulfilled orders may not be refundable once shipped.

2. PRE-ORDERS

Certain products may be offered for purchase before they are available for shipment (“Pre-Orders”).
When placing a Pre-Order:

You may be charged the full purchase price, or
A partial deposit, with the remaining balance charged at a later date.
Your payment method may be securely stored to complete the remaining balance when the item becomes available.

Pre-Order Fulfillment
Pre-Orders will ship once inventory becomes available.
Estimated shipping dates are approximate and not guaranteed.
Delays may occur due to:

manufacturing schedules
supply chain disruptions
shipping carrier delays
product demand

Pre-Order Cancellation
You may cancel a Pre-Order before the item has been fulfilled or shipped.
Once a Pre-Order has shipped, the order cannot be canceled but may be eligible for return in accordance with our Return Policy.
Deposits may be non-refundable where clearly indicated at the time of purchase.

3. TRY BEFORE YOU BUY

Certain items may be offered through a Try Before You Buy program.
When you place a Try Before You Buy order:

Your payment method will be authorized for the full value of the order.
The authorization verifies that sufficient funds are available but does not immediately capture payment.

Trial Period
You will have a specified trial period to evaluate the product.
During this period you may:

keep the product, or
return the product in accordance with our return instructions.

Charges After Trial
If the product is not returned within the trial period:

your payment method will automatically be charged for the full purchase amount.
Returned items must:

be received within the trial return window
be in acceptable condition
follow return instructions provided by customer support
Failure to return items properly may result in charges for the full purchase amount.

4. PAYMENT AUTHORIZATION

By placing an order under any Purchase Option, you authorize Batting Cages Incorporated, LLC to:

store your payment method through secure payment processors
charge your payment method for future recurring payments
charge any remaining balances owed
collect payment for unreturned trial items

5. FRAUD PREVENTION AND ACCOUNT TERMINATION

We reserve the right to:

cancel Purchase Options
refuse subscription enrollments
terminate accounts
limit quantities
if we suspect:

fraudulent activity
abuse of subscription or trial programs
excessive chargebacks
misuse of promotional offers

6. POLICY MODIFICATIONS

We reserve the right to modify or discontinue any Purchase Option program at any time.
Changes will not affect previously processed orders but may affect future orders or subscription renewals.

7. RELATED POLICIES

This policy works alongside the following policies available on our Site:

8. CONTACT INFORMATION

For questions regarding Purchase Options, subscriptions, or cancellations, contact:
BATA USA Inc., LLC
401 Lincoln St.
Everson, WA 98247
United States
Email: sales@heybata.com