Ordered our Mound Yeti 2 on April 25, had it in my home on April 30. Well packed for shipping, the only thing to note is that the baseball legs are shipped in a separate box (softball legs are inside the box with the machine) - I wasn't aware of this, and immediately reached out to customer service. In my case, the shipping label on the legs had been scraped up in transit and had to be re-issued, which delayed their delivery by a day. The owner of BCI was watching the tracking number and contacted me the morning they arrived just to make sure they got there. Customer service was quick to answer all inquiries. A couple they couldn't answer directly off hand, and the owner and I talked about making some website improvements to information availability in that regard - chute height, baseball leg length, overall dimensions, etc. They were very receptive to the input.
Onto the machine! If you do your research, you'll find that this machine has the best bang for the buck in the $1k-$2k, 2 wheel machine category. There are a couple others that are similarly equipped, but you'll either pay a little less and have problematic pneumatic wheels rather than urethane, or you'll have similar wheels and motor capabilities, but pay $500 more. We've used ours for 4-5 sessions, have probably fed 400 balls through it to this point. Using Rawlings FSOLB1 (flat seam) balls, it shoots accurately and holds consistent speeds. No wild pitches yet! Minimum time between pitches for the wheels to get back up to speed, maybe 1-2 seconds (at speed setting 9 over 11, approx 45 mph straight fastball). Machine is heavy duty, legs are sturdy, construction materials are substantial steel. Make sure you mind the extension cord notification in the instructions, we had to get a 12 gauge cord for the distance we're working from the outlet.
Will it really shoot a ball at 100 mph? I haven't tried, but I doubt it. Doesn't matter, we're working from 35 feet. 70mph would be overkill from that distance.
It's been a great machine so far, and BCI has been fantastic to work with. Highly recommended!