BCI is top notch and stands behind their products (second time ordering from them).
Incredible customer service: I had an issue with the net after four days of use. I let the guys at BCI know, and within minutes they had ordered a replacement net.
As far as the net is concerned: it's high quality and much better than I expected. I think the first one must have had some type of defect.
Satisfied customer. Great place to get batting cage gear.